Our Gift Card Policy

Terms and conditions…

These terms and conditions tell you about the legal terms and conditions which apply to your purchase and use of physical Ben’s Farm Shop gift cards.

  • Gift cards are valid to use in store at any Ben’s Farm Shop.
  • The minimum value needed to activate a Ben’s Farm Shop gift card is £10.
  • To top up or check the balance of a gift card, please visit any Ben’s Farm Shop and ask one of our team at the tills.
  • No cash change will be given on purchases made using a gift card.
  • Gift cards cannot be returned or refunded, except in accordance with your legal rights. The balance cannot be converted into cash.
  • Any goods paid for using a gift card that are subsequently returned for a refund will be credited to the original gift card only if you have the original receipt and proof of purchase available.
  • The value on the card cannot be used to pay credit, for online orders or for events. They are valid only for in store purchases.
  • The card remain the property of Ben’s Farm Shop Ltd, and may not be tampered or interfered with. Any such interference will result in the card being cancelled without notice.
  • There are no limitations on how many times a card can be used.
  • The gift card expire 24 months from the date of purchase or the last top up.
  • Gift card cannot be exchanged for cash nor replaced if lost, damaged or stolen.
  • If found, please return to any Ben’s Farm Shop or please email hello@bensfarmshop.co.uk for instructions on how to return.
  • Our previous paper gift vouchers will no longer be accepted after October 31st 2024. Please make sure to use them before this date, as they cannot be transferred or redeemed afterward.